Privacy Policy & Terms of Use

Last Updated: October 17, 2025

Privacy Policy

Information We Collect

When you visit taylorleecoaching.com, book a session, or sign up for services, we may collect:

  • Personal information such as your name, email address, phone number, and payment details.

  • Health-related information you choose to share to support your coaching, bodywork, or healing experience.

  • Website usage data through cookies or analytics tools (e.g., pages visited, time on site, browser type, etc.).

How We Use Your Information

Your information is used to:

  • Schedule and manage coaching, massage, somatic healing, yoga, and related sessions.

  • Communicate updates, confirmations, and resources.

  • Improve services and website experience.

  • Comply with legal or regulatory requirements.

We will never sell, rent, or trade your personal information.

Data Protection

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no data transmission or storage system can be guaranteed 100% secure.

Third-Party Services

We may use third-party platforms (e.g., scheduling tools, payment processors, analytics) that collect and process data on our behalf. These providers have their own privacy practices, and we encourage you to review them.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at: taylor@truenorthwellness.co

Terms of Use

Nature of Services

Taylor Lee Coaching / True North Wellness provides life coaching, holistic bodywork, somatic healing, yoga, and related services. These offerings are designed to support personal growth, wellness, and self-development.

Disclaimer

  • Services are not a substitute for medical care, mental health treatment, or professional advice.

  • Please consult with your physician or licensed mental health provider before beginning any new wellness practice.

  • Participation in these services is voluntary and at your own risk.

Limitations of Liability

By using this website and/or booking services, you agree that:

  • Taylor Lee Coaching and True North Wellness are not liable for any injury, loss, or damages resulting from participation in sessions or reliance on information provided.

  • You are fully responsible for your own health, choices, and well-being.

  • Any claims shall be limited to the amount paid for the service in question.

Payment & Cancellation Policies

  • Payment is required at the time of booking unless otherwise arranged.

  • Individual sessions (massage, yoga, coaching): Cancellations must be made at least 24 hours in advance.

    • Cancellations within 24 hours will be charged 50% of the session fee.

    • No-shows or same-day cancellations will be charged 100% of the session fee.

  • Workshops & retreats: Deposits are non-refundable. Balance payments may be refunded (minus a 10% admin fee) if canceled at least 14 days prior to the event. No refunds are given within 14 days of the event, though spots may be transferred to another participant with approval.

  • Prepaid packages, bundles, and gift cards are non-refundable unless otherwise specified.

Intellectual Property

All content on this website—including text, images, videos, logos, and resources—is the intellectual property of Taylor Lee Coaching / True North Wellness and may not be reproduced, distributed, or republished without prior written permission.

User Conduct

You agree not to use this website or services for unlawful purposes, to harass or abuse others, or to attempt to disrupt or interfere with site functionality.

Right to Refuse Service

True North Wellness reserves the right to refuse or discontinue services at any time if a client’s behavior is inappropriate, unsafe, or disruptive.

Governing Law

These terms are governed by the laws of the state of Colorado, and any disputes will be handled within that jurisdiction.

Changes to This Policy

We may update these Privacy & Terms policies at any time. Updates will be posted here with the new effective date.

Contact Information

For questions regarding these policies, please contact:
taylorleecoaching.com